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Provides relief in minor neck injuries like sprains, strains, stiffness, torticollis, and cervical neuralgia, Product is well-ventilated, Will not irritate the skin.

High-density foam having cotton stockinet provides effective immobilization, support, and comfort for the user.

Special Feature- Water Resistent

Size : S, M, L, XL
Net Quantity- 1
Use for - Head, Neck & shoulder 

Monarch Healthcare (Division of Monarch Surgical Industries) is an emerging platform where one can choose his desired commodity from n number of items being listed on the website. Our shipping is across pan India, and in addition to this, on administering the pin-code, if it gets accepted by our logistics department, our product will reach your doorstep.
A detailed list of the product and its shipping charges will be made available in the product description.

It is to be noted that the products will be dispatched once the order is confirmed by the consignee along with the necessary details like proper address with pin-code and landmark along with the registered mobile number. Orders are only not delivered from the company to the courier partners on Sundays and government holidays.

We align with our courier services to deliver the order as soon as possible as we serve our customers. We render our services to the best of our ability and any delay caused will be notified.

The company will not be held responsible for any wrong mentioned address at the time of placing the order or any faulty number. The company will also not bear any charges for delaying orders by postal/courier services.
In exceptional cases of hazards or natural calamities, a prior message will be conveyed by the team on the mailing address and a phone call will be made for the same.

How to track my order?
When the order will be placed and upon confirmation, a mail will be generated for the same on the email address provided and a message will also be conveyed on the registered mobile number. Upon receiving the tracking ID, the status of the order can be traced. For further assistance, you can visit our site chose ‘My Orders’ for tracking. For any further assistance, our team will be available during working hours.

Cancellation Policy-
Our company Monarch Healthcare follows all the guidelines strictly when it comes to healthcare services. We cannot compromise with the aspects of our consumers as we believe in serving our best. We, therefore, abide by Liberal Cancellation Policy. This so means that the order can only be cancelled within 4 hours of its placement. Additionally to this, the cancellation of an order will only be made by the person concerned followed by all the protocols. We will not cancel the order once it is shipped or if the cancellation is initiated to the middlemen, vendor, merchants, etc. you will receive an OTP for cancellation followed by a message on the registered number.

Replacement Policy-
Since we work in close proximity to the healthcare department, any product will only be considered for replacement upon inspection. Once it is approved by our team, the order can be replaced. In cases of exception, those orders will not be replaced whose prior information would be given at the time of order placement.

Orders will only be replaced within 7 working days of placing along with a genuine reason for the same. If you feel that there is a disparity between the product shown on the website and what is delivered, kindly bring it to the notice of the team within 7 working days and our team will work on it in such a way that our customers move in satisfaction.

Since we always work for customer orientation, any change in color or size or such specification will be made and the product will be replaced and re-delivered within the specified time period.

For tracking of replaced orders, you can visit our site or contact the Customer Service of Monarch Healthcare.


Return policy-

The amount will be returned in the same mode of payment. In cases of cash, the amount will be returned to the account within specified working days. It is to be made clear that the shipment charges will be deducted from the final amount reimbursed as shipping costs are non-refundable.

In cases of any discrepancies from our side, we assure to return the exact amount as soon as possible which means 100% return guaranteed. We have worked and will always work for our nation and thus abide by the rules and regulations of our nation.

For any return, it is mandatory that the product should be in proper condition with the tag intact with it. It should not be used in any condition. Exchange or return should be made within 7 working days and with genuine reason.

The managing committee can take any steps as per the laws of the company and the nation in cases of return/replacement and is not answerable for the same.


Shipping Policy –

Monarch Healthcare (Division of Monarch Surgical Industries) will not be held responsible for retarding a product’s delivery which is by the courier company.

The company is also not liable for any damage caused to the product while being in the “in-transit” phase.

Delivering the order will be made at the address of the buyer reported at the time of order.

The consignment will be given to the postal/courier department within 7-10 working days from the date of order.

All items being packed will be followed by an invoice which will reflect the necessary information.

Gifts or any other related items along with the parent product ordered will also have an invoice reflecting the same.

In the case of Free Shipping, the listing will be done prior on the website and will be made available for specific products under specified conditions only.

For local buyers, the products will be handed to the registered courier company only and will henceforth abide by the registered norms of the company.

The release date may vary from destination to destination under prior specifies circumstances.
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